Refund policy

Refund & Return Policy

At Yahuah’s of Healing, we are committed to ensuring your satisfaction with our natural products. If for any reason you are not completely satisfied, we are here to assist you.

Returns

• We accept returns within 30 days of the purchase date.
• To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
• Proof of purchase is required (e.g., receipt or order confirmation).

Refunds

• Once your return is received and inspected, we will notify you of the status of your refund.
• Approved refunds will be processed to your original method of payment within 5-7 business days.

Exchanges

• If your product arrives damaged or defective, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order.

Non-Returnable Items

Due to the nature of our products, the following items cannot be returned or refunded:

• Opened or used items.
• Custom or personalized products.
• Sale items.

How to Start a Return

• Contact our customer service team at yahuahoh@hotmail.com with your order number and reason for return.
• We will provide you with detailed instructions on how to return your item.

Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).
• Original shipping fees are non-refundable.